The NIHD Board of Directors is comprised of elected volunteers who serve three-year terms with the responsibility of governing and developing NIHD to ensure growth and success for its members and the organization. 


Kay Rademacher, RN, MSA, NEA-BC, EDAC
Clinical Consultant
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Kay has more than a decade of experience in health facility activation and transition planning. She has overseen new hospital transitions, been the project manager for two major health facility construction projects and has played a major role in the operational and activation planning for two separate hospitals. Kay focuses on project activation, transition planning, and workflow improvement. Her attention to detail, structure and project management skills provide guidance and leadership for a successful project.


Cathy Massey, BScN RN, MSN, EDAC
Director, Lower Mainland Facilities Management, Health Facilities Space and Equipment Planning
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Cathy is an experienced nurse with over 30 years acute and community operations and administrative experience working in Healthcare, primarily pediatrics.  In her current position with Lower Mainland Facilities Management as Director of Health Facilities Space and Equipment Planning, she oversees the work of the Clinical Facilities and Equipment Planners. This includes clinical service planning, functional assessments, functional programming, and business cases for redevelopment or renovation of healthcare sites/services as well as the full range of equipment planning from the initial lists and budgets to procurement and commissioning.  Cathy is passionate about ensuring that the built environment supports high quality patient care and safety. She is EDAC certified and has been a member of NIHD since 2015.


Joyce Durham, RN, AIA, EDAC
Director of Capital Assessment, NewYork-Presbyterian 
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As a registered nurse and registered architect, Joyce brings a valuable perspective to NIHD.  She has 30 years of clinical, healthcare consulting, and architectural experience.  Her areas of expertise include clinical planning, needs analysis, operational planning, programming, master planning, design support, and post-occupancy evaluation.  She is committed to using the physical environment to positively impact the delivery of care particularly in the areas of safety, efficiency, and patient and staff satisfaction.


Susan E. Ziel, BSN, MPH, JD

Consultant, Integrity Health Strategies
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Susan enjoys a health care coaching and consulting role with Integrity Health Strategies that allows her to use her 40+ years of experience as a registered nurse, nursing administrator, consultant and health care attorney. Susan's advises health care clients as they assemble innovative and optimal healing environments -- whether physical or virtual -- that not only comply with applicable requirements but which are also deliver on the Triple Aim's promise to provide better health care earlier and for less, across an entire targeted population.

Susan recently completed the Health Care Design and Innovation Certificate Program at the University of Minnesota where she also serves as Affiliate Faculty with the School of Nursing and teaches the Health Care Law and Ethics course in the Health Services Management Program. She also serves as Managing Editor of the Interdisciplinary Journal of Partnership Studies.  Susan is Past President of The American Association of Nurse Attorneys, Executive Women in Health Care and the Carmel (Indiana) Chamber of Commerce.  


Joshua Halon, RN, MSN, EDAC
Chief Nursing and Patient Experience Officer, Rehabilitation Hospital of Indiana

Josh is the Chief Nursing and Patient Experience Hospital for the Rehabilitation Hospital of Indiana (RHI) where he oversees a comprehensive approach to rehabilitation care through leadership and planning for the nursing, quality and experience programs. He is passionate about the impact the patient and family experience has on healing and strives to find innovative solutions to ensure excellent care. Prior to joining RHI, Josh was a Healthcare Planner for BSA Lifestructures where he worked with organizations across the country to help streamline operations and design efficient, healing environments. He is an advocate for research and pushes for innovative approaches to support care across the continuum. Joshua is a husband and father of three who is actively involved in the community where he lives.


Whitney Hendrickson, RN, RID, EDAC, LEED AP ID+C
Interior Designer III, Associate, Perkins and Will
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As a registered nurse, Whitney Hendrickson saw first-hand the effects of the built environment on the patients and staff in healthcare environments. Now, as an interior designer specializing in healthcare interiors, she gets the chance to combine her passion for pediatric nursing and interest in healthcare planning and design into a blended career. Through her role at Perkins + Will, Whitney acts as an advocate for positive changes to those affected by the healthcare setting through principles of Evidence Based Design. By facilitating ideas and translating needs between the end users and the design team, she continue to make a difference in people’s lives through the built environment.


Teri Joy, RN, BSN, CEN, TCRN
Senior Healthcare Operations Planner, BSA Lifestructures
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Teri Joy is a registered nurse, with over 26 years of clinical service. She holds specialty certifications in Emergency Nursing and Trauma Nursing. Previously the Trauma Program Director and Director of Perioperative Services at Eskenazi Health , in Indianapolis, IN, Teri was accountable for managing the Level I Trauma Center, Operating Rooms, Sterile Processing Department, Perianesthesia Services, Orthopedic Services and Clinical Education for Nursing . She has had the opportunity to work with BSA while in her role with Eskenazi Health as a clinical leader in a replacement hospital build and move in 2013. In that role she was a member of the Transition and Occupancy Steering Committee and also the Lead Director for Surgical Services move planning. She developed the Education Plan for Nursing for move services, and directly participated in education and preparation of frontline staff for the hospital move.


Anthony Mistretta, RN, MS, Lean Black Belt

Healthcare Operations + Strategic Planning Executive, Perkins + Will
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A seasoned and knowledgeable registered nurse and healthcare executive, Anthony brings more than seventeen years of experience in healthcare systems leading teams and running operations, most recently as Vice President, Chief Nursing & Operating Officer with Dignity Health. Anthony understands and has hands-on experience managing the competing priorities in healthcare related to patient experience, quality outcomes, staff and physicians satisfaction, efficiency, profitability and the impacts of the built environment. He has covered all clinical areas related to hospital-based patient care including surgical, cardiovascular, emergency, critical care and medical-surgical services as well as outpatient clinics. 

Now as a Healthcare Operations and Strategic Planning Executive with Perkins+Will, Anthony partners with our clients to develop forward-thinking strategies that support enhanced patient care, operational efficiencies, and care model innovation to advance quality health care in the built environment and beyond. 


Angela Boyle, Associate IIDA, EDAC
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Angela holds a BA degree in Interior Architecture from the University of Wisconsin-Stevens Point (CIDA Accredited), and a MSc degree in Design from the University of Minnesota. Alongside her master's degree curriculum, she completed the Health Care Design and Innovation Post-Baccalaureate Certificate. This certificate program, along with elective graduate courses in nursing and evidence-based design, have allowed her to carve out a unique place in a small but growing subset of design.