2017 Board of Directors

The NIHD Board is comprised of elected volunteers who serve three-year terms with the responsibility of governing and developing NIHD to ensure growth and success for its members and the organization. 


Yolanda Keys RN, MSN, DHA, NE-BC, EDAC
Associate Professor and Graduate Chair, Texas A&M University-Corpus Christi College of Nursing and Health Sciences
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Dr. Keys is an associate professor for the College of Nursing and Health Sciences at Texas A&M University-Corpus Christi. Leveraging her past experiences as an Intensive Care Unit nurse, nurse manager and nursing director, she teaches leadership concepts and is using her work with nurse leaders to prepare students to be informed contributors to decisions related to the nurse work environment.

President Elect 

Joyce Durham RN, AIA
Senior Partner and Executive Vice President, Global Health Services Network

Joyce Durham is an experienced nurse and architect who spent the early years of her career working for several major US-based architectural and healthcare consulting firms.  Currently, as a partner in Global Health Services Network, she focuses on planning and developing healthcare facilities in emerging economies throughout the world. Ms. Durham received her BSN, BArch and MArch from the University of Michigan.  To her, a successful project challenges the status quo, integrates innovative operational concepts, and maximizes the use of space.  She currently serves on the Board of NIHD and the Board of Hope Clinic International.


Susan E. Ziel BSN, MPH, JD

Consultant, Integrity Health Strategies
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Susan enjoys a health care coaching and consulting role with Integrity Health Strategies that allows her to use her 40+ years of experience as a registered nurse, nursing administrator, consultant and health care attorney. Susan's advises health care clients as they assemble innovative and optimal healing environments -- whether physical or virtual -- that not only comply with applicable requirements but which are also deliver on the Triple Aim's promise to provide better health care earlier and for less, across an entire targeted population.

Susan recently completed the Health Care Design and Innovation Certificate Program at the University of Minnesota where she also serves as Affiliate Faculty with the School of Nursing and teaches the Health Care Law and Ethics course in the Health Services Management Program. She also serves as Managing Editor of the Interdisciplinary Journal of Partnership Studies.  Susan is Past President of The American Association of Nurse Attorneys, Executive Women in Health Care and the Carmel (Indiana) Chamber of Commerce.  


Kathy Reno RN, BSN, MBA, PhD, EDAC
Safe Health Design, Joint Commission Resources 

Dr. Reno has more than 45 years of experience in health care, most spent in administrative roles that spanned the healthcare continuum. Since 2007, Dr. Reno has served a consultant and lecturer for Joint Commission Resources (JCR) and Joint Commission International (JCI) on patient safety and safe facility design in the US, Middle East, Asia and Europe. She has been one of the leading consultants in developing the Safe Health Design™ consulting service worldwide for JCR.

She has contributed to multiple books and articles on the topic as well as being involved in the writing of the first book of the EDAC Study Guides. Along with her experience in healthcare operations and consulting, Dr. Reno developed and provided the Nurse Executive DNP track for the University of Illinois at Chicago- School of Nursing from 2007-2012. She has also held multiple board roles both at the regional and national level associations. 

Board Member - Business Development

Whitney Hendrickson RN, RID, EDAC
Registered Interior Designer, Perkins and Will
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As a registered nurse, Whitney Hendrickson saw first-hand the effects of the built environment on the patients and staff in healthcare environments. Now, as an interior designer specializing in healthcare interiors, she gets the chance to combine her passion for pediatric nursing and interest in healthcare planning and design into a blended career. Through her role at Perkins + Will, Whitney acts as an advocate for positive changes to those affected by the healthcare setting through principles of Evidence Based Design. By facilitating ideas and translating needs between the end users and the design team, she continue to make a difference in people’s lives through the built environment.

Board Member - Education

Cathy Massey BScN RN, MSN, EDAC
Senior Facilities Clinical Planner, Lower Mainland Facilities Management / Fraser Health
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Cathy is an experienced nurse with over 30 years acute and community experience working in Healthcare, primarily pediatrics.  Within that, she held positions on the frontline and in Educator, Clinical Nurse Specialist, Manager and Director roles.  Her current position is with Lower Mainland Facilities Management where she works as a Health Facilities Planner for four Health Authorities focusing on developing clinical service plans, functional assessments, functional programs, and business cases for redevelopment or renovation of healthcare sites/services.  Her most recent project is the redevelopment of a Tertiary Level 1 Trauma Centre using P3 and DB procurement models. Cathy is EDAC certified and has been a member of NIHD since 2015.

Board Member - Marketing and Communications

Erin Clark RN, MS

Project Manager, HTS, Inc.
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Erin has been in healthcare for 10 years in a variety of roles. Her clinical experience is with the Adult ICU population across California. After two years in the Peace Corps in Africa and graduate school where she studied nursing leadership and healthcare design, she transitioned into the consulting role with HTS, Inc, a company specializing in operational and transitional planning for hospitals building new facilities. 

Past President

Susan R. Silverman MSN, MBA
Vice President, CannonDesign
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Susan has over 35 years’ experience in healthcare and is highly skilled in the planning and design of healthcare projects. She is a Vice President at CannonDesign, a global architectural firm, where she focuses on strategic planning, business model innovation, care model optimization, operational planning, operational optimization, and functional space planning. Susan is also on the board of the New York Society for Health Planning and CANCER101.

Executive Director

Angela Boyle, Associate IIDA, EDAC
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Angela holds a BA degree in Interior Architecture from the University of Wisconsin-Stevens Point (CIDA Accredited), and a MSc degree in Design from the University of Minnesota. Alongside her master's degree curriculum, she completed the Health Care Design and Innovation Post-Baccalaureate Certificate. This certificate program, along with elective graduate courses in nursing and evidence-based design, have allowed her to carve out a unique place in a small but growing subset of design. She continues to practice commercial interior design in Saint Cloud, MN.